An IT Engineer in your Pocket
World's first End User APP for integration with Industry CRM and ticketing systems
The Wiseserve APP
Introducing the Wiseserve APP – A virtual IT engineer in the palm of your hand. The first of it’s kind… This nifty little APP literally has the power to solve your IT Issues directly in it’s intuitive and intelligent interface.
Intuitive Dashboard
Simple but intuitive home screen enables end users to quickly raise tickets from a list of common issues
Easy Sorting
Intelligent Sorting and filtering with recognisable icons for categories, status, resource, and date
Push Notifications
Receive live updates on your tickets as they happen with push notifications enabled
"One Click" tickets
The simplest way to raise a ticket on the go with no need to input any further information
MSP White Labelling
Simple pallet customisation and white labelling, making the APP fit with your corporate identity
Advanced Learning AI
Integrated bespoke learning AI which provides instant 1st Line Support and raises tickets
So why white label?
Our team of Marketing Buffs recognised the fact that in order to attract a wider clientelle – the more attractive option would be to have the MSP’s own logo and colours adorning our APP
Ease of Use
Simple controls for easy ticket creation
Unlike most mobile applications – Ours is simple and easy to use with an uncluttered home screen, obvious controls for ticket raising and interaction with our advanced AI engine – Built in house, our bespoke AI knows IT and learns from previous issues and habits
Your Virtual IT Engineer
Seamless Control of your tickets
This APP has revolutionised the onerous task of picking up the phone for IT support. Don’t want to be on hold or explain your issue to a call handler?
Simply raise, update and follow progress all tickets and projects directly from the APP
Free to the end user
Download on Google Play and Apple App Store
One of the most impressive features of the app is that it can be dowloaded directly from the Google Play Store and the Apple APP Store. Meaning it is accessible for everyone.
So your Laptop is Dead? Don't call - just click
Intuitve APP Features
A Game Changer for any MSP
Easy Activation
Simply provide the end user with thier activation code or let them apply for one directly from the APP
Clear Ticket Management
Familiar ticket controls which look and feel like industry leading CRM packages but in a compact easy to use APP
"One Click" Ticket raising
Popular float to top buttons change dynamically based on most common issues for a particular customer.
